Best HelpDesk Software

Softwares Help Desk offers both self-service and ticketing by identifying and tracking key metrics for support personnel.

By Customer Feedback

1
  • Omnichannel helpdesk software
  • Automated tools for email and chat support
  • Effortlessly solves customer queries and problems
  • Custom ticket raising and status notification tools
2
  • All in one help desk and communication solutions
  • Smart team collaboration tools
  • Advanced features keep the team organized
  • Canned and predefined templates for faster replies
3
  • Automated software with a multi-website support system
  • Provides easy installation and operation features
  • Organizes and assigns tasks for teams
  • Enhanced and quick response provider
4
  • Project management with time tracking
  • Prioritization with product road mapping
  • Features finding of quick records
  • Perfect for small and large companies
5
  • Easy to use and standard customer support system
  • Help desk software with responsive layouts
  • Custom-built forms and fields to capture customer data
  • Instant and fast support team
6
  • Integrates with popular social media networks
  • Smart customer service software
  • Innovative help desk ticketing system
  • Customizable tools for business requirements
7
  • UI integration with major social media networks
  • Monitors every mails and customer requirements
  • Unlimited support agents for quick access
  • External email accounts with SSL support
  • Order detail sections with customer recent orders
8
  • Unique ticket management system
  • Offers accurate customer service
  • Automated notifications for business needs
  • Tracks, monitors and reports business hours
9
  • 40 different languages for easy communication
  • AI-powered chatbots with excellent triggers
  • Security system with SAML and JWT
  • Connects with proactive campaigns
10
  • Self-service portal functionalities
  • Features mobile apps with android and IOS devices
  • Multi-channel communication of real-time chat
  • IT assets and ticket management system
11
  • Collaborates with team to post messages
  • Agile methods for budget management
  • Client portal with customizable templates
  • Advanced graphical interface for easy understandings
12
  • Sales and marketing automation system
  • Wide range of features to capture leads
  • Calendar and reminder systems
  • Social media engagements with autoresponders