CommPeak - Efficient Wholesale VoIP Services For Direct Inward Dialing

Commpeak - Automated Multi-channel Engagement Solutions

Commpeak is a leading global VoIP solution for small businesses with the leading multi-channel engagement solutions . Its extensive network of international telecom partners and strategically placed infrastructure ensures the best quality VOIP and SMS services connectivity. This VOIP provider has a minimal idle time with no manual dialing or listening to allowing successful calls with the main focus on high-quality leads driving real value. The CommPeak Dialer enables your managers with ready access to any tools and data needed to keep up with their daily routine at their best. You can Lead prioritizing, customer history, notes, call lists, records, and much more — available in one place. Every call can be automatically routed to agents based on specific skill or necessary background in the industry. You can split the agents into groups by language, interest, location, timezone, or any other common criteria. Commpeak offers SIP termination services, wholesale VoIP short duration and dialer termination solutions to fit any type of call centre.

Commpeak provides wholesale VOIP origination services through geographical and toll-free DID phone numbers. Expansive SIP organization footprint offers local, mobile, and toll-free DID numbers in thousands of rate centers across the globe. Commpeak SMS services allow  you to instantly reach your customer and efficiently increase engagement with your audience. You can enable notifications to your customers and create bulk SMS without effort, similar to ThinQ VOIP services. Unlike Didforsale, Commpeak comes with automated dialer technology. Every incoming lead, the mode of distribution between your desks, agents & their groups becomes fully transparent, always manageable and 100% traceable.