Best Live Chat Softwares For Websites in December 2025

By Customer Ratings

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LiveChat - IP Address Gives Protection On Sensitive Date
  • Extensive Customer Support
  • 14-days trial period
  • Service available in 150 countries
  • Easy to show product cards to increase sales


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Olark - Online Chat Tools For Effective Customer Interaction
  • Data are stored with AES symmetric encryption
  • Support upto 100 languages
  • Track visits and customer records while chatting
  • Archive the conversation data in the database


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Snapengage - AI Technology Smart Communication Interface
  • GDPR and HIPPA compliance
  • Google Analytics Integration
  • Adapt workflow with unlimited fields and mapping
  • Synchronize contacts and leads automatically with a help desk


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Purechat - Simple Automates For Appointment Scheduling And Payments
  • Built-In SSL security
  • IOS/Android platform compatibility
  • Push notifications to mobile phones
  • Perform real-time chat with website visitors


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Freshchat - Web-Based Live Chat Platform For Ecommerce Sites
  • Supports more than 30 languages to adapt messaging
  • Perform live chat audio or video calls with team members
  • View the summary of the teamโ€™s performance through the dashboard
  • Built-in templates and optimized support
  • Provides chatbots to instantly reply to your customers


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Chaport - Instant And Fast Customer Support Platform
  • Fast synchronization between all devices
  • Send automatic chat notification to customers
  • Share images, videos, and other files with customers
  • Supports multiple languages and mobile-friendly chat widget
  • GDPR Compliance and SSL encryption


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sendinblue - Performs Email Marketing Campaignings And Broadcastings
  • Keep track of customer email history
  • Make attractive landing pages for campaigns
  • Provides data privacy and security
  • Increase performance by marketing messages


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Liveperson - Highly Personalized Customer Experience Software Technology
  • AI-based chatbots to answer the queries of customers
  • Provides point and click interface
  • Control sales, marketing, and customer care in real-time
  • High organizational-level security
  • Promote your business through social media platforms


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INTERCOM - Automatically Delivers Personalised Chat For Targeted Audience
  • Conduct live chat with your customers and team members
  • Automate workflows and increase sales
  • Chatbots makes use of machine learning to resolve issues of customers
  • Provides 24/7 customer support


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Gorgias - An Optimized Live Chat Software With Centralized Customer Support
  • Transform visitors into customers by increasing conversion rates
  • Modify subscriptions and orders
  • Live demo sessions
  • Offers 7-day free trial

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Quick Summary

๐Ÿ† Best Overall: LiveChat - IP Address Gives Protection O... | โญ Runner Up: Olark - Online Chat Tools For Effective... | ๐Ÿ’ฐ Also Great: Snapengage - AI Technology Smart Communi...

Live Chat Software For Websites - A Perfect way For Promoting Your Business

One of the most common and trending things that currently all businesses make use of today is live chat software. This helps in reaching the utmost customer satisfaction and is quite important for the success of any business. Live chat software is paramount for the smallest to the biggest of businesses today as it helps the owners interact with their customers in real-time. 

Why Should You Choose Live Chat Software For Websites?

The best live chat software for websites helps in tracking the visitorsโ€™ actions. The best live chat apps help chat executives improve their suggestions to customers by expressing their preferences. Moreover, it helps enable easy sharing of files and chat representatives can easily send these files such as screenshots, etc. for the convenience of the businesses. You can also send chats to teammates for better resolution of the queries of customers. 

Benefits Of Using Live Chat Software For Websites

  • The best live chat software for business can be used by the education industry for making it easier for students and parents to get all the information they want about the institution.
  • Parents who are concerned about their babies and want to quickly address needs about health can also make use of this live chat for quick responses.
  • Great advantages for eCommerce businesses for getting real-time feedback from customers.

Best Among The Live Chat Softwares For Websites

Several live chat software for websites are available today, such as Snapengage Live Chat and Olark Live Chat Software, which provide extensive customer support and have multiple tool integration.

Frequently Asked Questions

1. What is live chat software for websites?

Live chat software for websites allows customers to have text-based conversations with support teams through the web. You can use the live chat software embedded on the companyโ€™s website.

2. Is live chat software for websites safe to use?

Each connection to the Live Chat servers is completely encrypted with a 256 bit SSL protocol, both for agents using the application and the customers that use the widget on the website.

BestValued Team

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BestValued Team

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Last Updated: August 11, 2022

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