Quantivate - Maintaining Central Database With Single Platform

Quantivate - Trustworthy Software For Protecting Business Reputation

Customers are the integral part of every business. Every business’s profit/loss depends on the customer. Customers are the ones who buy the products or service, consume them, and contribute to the revenue for the major part. Quantivate is a trustworthy CRM Software for IT Service and Business that makes the whole process answering, managing, and also connecting with customers easier in less time.

Top-most Features Of Quantivate Software

Complaint Management Software

Quantivate Software ensures to protect reputation for handling complaints. This complaint management software helps to centralize management effort with a single platform for investigating, managing and complaints, recording. It reports on any findings or regulatory non-conformance that may be associated with a complaint. Therefore, track and manage complaints from customers, suppliers, and other stakeholders.

Real-time Updates

This Software improves customer service as well as helps to protect reputation. Quantivate tracks complaints in real time, also sets up notifications for task management and increases visibility. It is the CRM tools that offer live chat support to bound a good relationship with the customer.

Centralizes Management Activities

It centralizes management activities yet unites complaint management processes in a single platform. Quantivate is the Customer Support Software for various markets with real-time analysis. With the help of this software one can view complaint patterns by location, product, service, or other parameters. It builts in response templates for quick complaints.

Final Words

Quantivate Software increases visibility that tracks complaints in real time. It is just perfect to scan customer concerns and issues. Every business profit and loss or success or failure all depends on the customer. It records follow-up actions as well. It is similar to Freshdesk Software and Freshsales that are easy to use multiple tickets options that are advanced AI based lead scoring.